EHR Refund Policy
We value our customers and will be happy to help with any issues you may encounter. Before asking for a refund, please give us a chance to help you with the issues you may have experienced. If for some reason you are not 100% satisfied with our product, we will issue you a refund within 30 days of your purchase. A 3% merchant service charge will be applied to the total cost of your purchase. Any records transfer fees can not be refunded.
All refunds requested more than 30 days after your initial purchase date will be denied.
To request a refund, contact WonderDoc sales at (800) 373-1935 or email your request at [email protected] Upon receipt of a valid refund request, WonderDoc, LLC will mail a certified check to you for the total amount of your purchase payment(s) minus a 3% merchant processing fee.
All refund checks will be processed within 5-7 business days of your request. Upon confirmation of receiving your refund, WonderDoc, LLC reserves the right to deactivate your licensing key.