The average chiropractor sees between 20 and 50 patients per day according to the Association of Chiropractic Colleges. When you’re cycling this many people in and out of your practice regularly, it may be tempting to spend your time in the office focused solely on treating patients, leaving the updating of their electronic health records (EHRs) to later in the day. Though this likely seems logical because it enables you to chunk your time into blocks that are designated to specific activities—such as continuously seeing patients one after another or being able to sit and note a number of files at one time—there are a few very compelling reasons to finish your EHR notes before your patient even walks out your front door. Here are four to consider. (more…)
In McKinsey Global Institute’s 2017 “A Future That Works” report, this management consulting firm reveals that, worldwide, automating processes could increase business-related productivity by as much as 1.4 percent per year. It can also save companies cash, or almost $16 trillion in funds. In short, automating processes in your chiropractic office can save you both time and money. But what can you automate in a healthcare setting to get this type of effect? Here are eight options to consider. (more…)
As a healthcare practitioner, there are several functions your office must complete in order to not only survive, but thrive. Arguably, medical billing is one of the most important because if the money owed to you doesn’t come in regularly and in a timely manner, you’re not going to be able to stay open for long. Additionally, one study conducted by InstaMed found that two out of three patients (65 percent) are willing to find a new healthcare provider if their current one doesn’t provide a satisfying payment experience. So, not only can inefficient medical billing processes hurt your practice from a financial standpoint, but it can also cause you to lose patients. Yet, the question that many health practitioners have with regard to billing is whether they should outsource this important task or perform it in house. Determining the answer lies in considering these eight factors. (more…)
The American Institute of Stress reports that work-related stress is “far and away the major source of stress for American adults.” In fact, one in three workers indicates that they feel extreme levels of angst while on the job. The number one cause of workplace stress is workload, affecting roughly 46 percent of individuals nationwide. People issues are the next biggest concern (28 percent), followed by trying to juggle obligations at work with responsibilities at home (20 percent). Worse yet, this type of workplace distress appears to be increasing over time, putting an employee at greater risk of life-threatening issues such as heart attack and stroke. Fortunately, many of these stressors can be minimized simply by maximizing your time. This infographic illustrates the 5 most proven ways to maximize your time, so you can focus on your clients instead of managing your stress. (more…)
Any successful DC knows that the secret to running a thriving chiropractic practice involves having patients who return time and time again for your health-related services. But how do you get them to want to continue to walk in your door? You keep them satisfied. Case in point, one article in the Journal of Cutaneous and Aesthetic Surgery reports that patient satisfaction is “a very effective indicator to measure the success of doctors and hospitals,” due in part to its effect on patient retention. In other words, making your patients happy is critical your chirorpactic business success. Sadly, this is sometimes harder than DCs anticipate which means struggling to keep the doors open, even if you are a master in your field. So what can you do to make your patients want to keep you as their primary health provider? The answer is simple. You can avoid the three main reasons patients leave their chiropractor in the first place, and these revolve around issues with billing, scheduling, and service. (more…)
Have you ever walked into a business, saw something, and thought, “Wow! I don’t like that. I’m never coming here again!” Yet you never said a word to the person working about what it was that put you off? If so, you’re not alone. According to Erika Andersen, founding partner of Proteus International and author of Be Bad First—Get Good at Things FAST to Stay Ready for the Future, giving feedback is a struggle for a lot of people. Worries of how a person will react and not knowing what to say are two reasons people fail to speak up. In the healthcare field specifically, there are some pieces of feedback which patients often choose not to share, preventing you from increasing your patient base. Here are the top ten: (more…)
